Join the Club & Save Hundreds or Thousands on Avoided Repairs for
Less than the Cost of a Streaming Service 🎉 🏠
Your peace of mind is our priority. With Jazz Club Rewards, you receive premium benefits like regular tune-ups, priority service, and significant savings on HVAC and plumbing services. Our dedicated team ensures your home systems operate flawlessly, providing a comfortable and worry-free environment. Join today and experience top-notch service designed to exceed your expectations.
What is Jazz Club Rewards? 🎉
Jazz Club Rewards is a home service maintenance membership program offering regular tune-ups, priority service, and significant savings on HVAC and plumbing services.
Why Join Jazz Club Rewards? 🌟
Experience unmatched comfort and savings with our exclusive membership benefits!
Unmatched Value for Just $12.95 / Month 💰
Get unparalleled value with Jazz Club Rewards. Enjoy extensive benefits including regular tune-ups, priority service, significant discounts, and no diagnostic fees. This affordable membership ensures your home’s HVAC and plumbing systems are maintained efficiently, saving you time and money. Invest in reliable home comfort and peace of mind with Jazz Club Rewards today.
Priority Service ⏰
Members receive faster response times and prioritized scheduling, ensuring prompt service when you need it most.
Regular Tune-Ups 🛠️
21-point AC, 21-point furnace, and 12-point plumbing inspections to prevent unexpected breakdowns.
No Diagnostic Fees 🏷️
Members are exempt from the standard $99 diagnostic fee, leading to significant savings on service visits.
Exclusive Discounts 💸
Members receive 20% off HVAC repairs, 10% off IAQ replacements, and 10% off plumbing repairs at any time!
Membership Credits 💳
100% of membership fees can be applied to a full HVAC system replacement or 50% to partial replacements.
Extended Warranty🛡️
Repairs come with a 5-year parts and labor warranty, providing peace of mind and long-term protection.
Transferable Membership 🔄
Your membership transfers to your new home within our service area, ensuring continuous benefits.
Exclusive Concierge Line 📞
Members get a dedicated concierge line for personalized, fast-tracked service and support.
Affordable Pricing 💰
For only $12.95 a month, enjoy comprehensive home protection and premium service benefits.
🌟 Answers To Your Jazz Club FAQs 👏
Have a question? Your answer might already be here! We've compiled answers based on feedback from fellow Jazz Club members to ensure you get the information you need. If you can't find what you're looking for, let us know, and we'll be happy to assist you further and make our FAQ section even better!
What is the cost of the Jazz Club Rewards membership? 💰
For only $12.95 per month, you can join the Jazz Club Rewards membership and access a range of exclusive benefits designed to keep your home running smoothly and efficiently.
What specific benefits do I get as a member? 🌟
As a Jazz Club Rewards member, you enjoy regular tune-ups (3 per year) for your HVAC and plumbing systems, priority service for all your service needs, $0 diagnostic fees, exclusive discounts on HVAC repairs, IAQ replacements, and plumbing repairs. Additionally, you receive membership credits that can be applied towards new system installations, a 5-year parts and labor warranty on all repairs, and access to an exclusive concierge line for fast-tracked service and support.
How can I sign up to be a Jazz Club Member? ✍️
As a Jazz Club Rewards member, you enjoy regular tune-ups (3 per year) for your HVAC and plumbing systems, priority service for all your service needs, $0 diagnostic fees, exclusive discounts on HVAC repairs, IAQ replacements, and plumbing repairs. Additionally, you receive membership credits that can be applied towards new system installations, a 5-year parts and labor warranty on all repairs, and access to an exclusive concierge line for fast-tracked service and support.
How often are the tune-ups and what do they include? 🛠️
Members receive three comprehensive tune-ups per year, which include a 21-point AC Tune-Up to ensure your cooling system is ready for summer, a 21-point Furnace Tune-Up to prepare your heating system for winter, and a 12-point Plumbing Safety Inspection to keep your plumbing system in top condition.
What kind of discounts are available to members? 💸
Members receive 20% off HVAC system repairs, 10% off Indoor Air Quality (IAQ) replacements, and 10% off plumbing repairs, providing significant savings on essential home services.
As a Jazz Club Member, is there a diagnostic fee for service calls? 🏷️
No, members are exempt from the standard $99 diagnostic fee for all service calls, saving you money each time you need a service visit.
Can the membership be transferred if I move to a new home? 🔄
Yes, if you move to a new home within our service area, your Jazz Club Rewards membership can be transferred to your new address, ensuring you continue to receive the same great benefits.
What is the process for scheduling services under the membership? 📅
Members can schedule services easily by calling or texting our exclusive concierge line or contacting us through our website. You can also schedule online via the schedule tool by signing into your account.
Are there any long-term commitments or cancellation fees? 📝
Members commit to a 1-year term upon signing up for Jazz Club Rewards. After the initial one-year commitment, members may cancel their membership at any time with 30 days' notice prior to the next billing cycle. To cancel, contact us via the concierge line.
Why is there a 1-year commitment for the Jazz Club Rewards membership? 📅
We require a 1-year commitment to make our membership as affordable as possible for our valued customers. This commitment allows us to provide comprehensive services and exclusive benefits at a lower cost. Our goal is to offer the most attractive home maintenance plan available, ensuring that you receive the best value and highest level of service. By committing to a year, you help us maintain the quality and affordability that sets Jazz Club Rewards apart.
After my 1-year commitment, how do I cancel? 📅
If you decide to cancel after your 1-year commitment, we will be sorry to see you go. To cancel your membership, simply call our concierge line and inform us that you wish to cancel your Jazz Club Rewards membership. Our team will guide you through the cancellation process smoothly and ensure all your needs are met. We appreciate your time with us and hope to serve you again in the future.
How does the membership credit towards new system installations work? 💳
100% of your membership fees can be applied towards the purchase of a complete HVAC system replacement. Alternatively, 50% of the fees can be applied towards a partial system replacement or ductwork only replacement, helping you invest in major system upgrades while enjoying the benefits of your membership.
What areas are covered by membership benefits? 🌍
Our HVAC services cover the entire Bay Area, the valley, Santa Rosa, and the Sacramento area. Currently, our plumbing services are available throughout the greater Bay Area. We are actively working to expand our service area for plumbing and will update our coverage as we grow.
What payment methods do you accept? 💳
We accept a variety of payment methods for your convenience. You can pay for your Jazz Club Rewards membership using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept debit cards and electronic bank transfers. If you have any questions about payment options, our customer service team is here to assist you.
What if I need emergency service? 🚨
If you require emergency service, Jazz Club Rewards members can take advantage of our priority scheduling. Simply call our exclusive concierge line, and we will ensure that your service needs are addressed promptly. Our team is available to provide fast and reliable emergency services to get your home systems back up and running as quickly as possible. Rest assured, as a member, your emergency requests will be prioritized to minimize any inconvenience.
How quickly can you address emergency service requests? 🚨
We operate 7 days a week and can typically address breakdowns much quicker than our competition. Our team is dedicated to providing fast and reliable emergency services to get your home systems back up and running as quickly as possible.
If I don't have an AC, how many annual visits do I get? ❓
If you have a Furnace only, you will receive two annual visits instead of three. These visits include a 21-point Furnace Tune-Up and a 12-point Plumbing Safety Inspection to ensure your heating and plumbing systems are in top condition.
How soon can I schedule my first service after signing up? 🗓️
After signing up, you can schedule your first service immediately. Our customer service team will help you arrange a convenient time for your initial tune-up or service visit.
Are there any services not covered by the membership? 🔧
While the Jazz Club Rewards membership covers a wide range of services, there may be certain specialized or out-of-scope services that are not included. Please contact our customer service team for specific details.
Can I add multiple properties to my membership? 🏘️
Yes, you can add multiple properties to your membership for an additional fee. Contact our customer service team to discuss your needs and get a customized plan.
What happens if I miss a scheduled tune-up? ⏰
If you miss a scheduled tune-up, simply contact our customer service team to reschedule. We recommend keeping up with regular tune-ups to ensure your systems are operating efficiently.
How do I update my payment information? 💳
To update your payment information, contact our customer service team. They will assist you in updating your details to ensure uninterrupted service.
What if I am not satisfied with the service? 😟
Your satisfaction is our priority. If you are not satisfied with any aspect of our service, please contact our customer service team immediately. We will work to resolve any issues and ensure you are fully satisfied with your membership benefits.
What happens if I move outside Jazz's service area while a member of Jazz Club? 🌍
If you move outside of Jazz's service area, unfortunately, the Jazz Club Rewards membership benefits will not be available at your new location. We recommend contacting our customer service team to discuss your options. They can provide guidance on how to handle your membership in such cases and explore any potential solutions or adjustments that may be applicable.
Can I pause my membership if I am temporarily away? 🛑
If you are temporarily away and need to pause your membership, please contact our customer service team to discuss your options. We strive to accommodate our members' needs and will provide guidance based on your situation.
How can I provide feedback or suggestions about the membership? 💬
We value your feedback and suggestions. You can provide feedback through our website, by email, or by contacting our customer service team. Your insights help us improve our services and better meet your needs.
Does Jazz offer any referral benefits for bringing in new members? 🤝
Yes, we offer referral benefits for members who bring in new sign-ups. For every new member you refer, you can receive a credit towards your next month’s membership fee. Contact us for more details on our referral program.
Are there any higher or lower tier plans available? 🔄
No, all our members are on the best membership plan. Being part of the Jazz Club is affordable, and we provide maximum benefits to everyone. This approach simplifies our membership process and helps build trust and strong relationships with our customers. By offering one comprehensive plan, we ensure that all members receive the highest level of service and value.
What are the terms and conditions for Jazz Club Rewards? 📜
Jazz Club Rewards Terms & Conditions
1. Membership Eligibility
Membership is available to homeowners in the Bay Area, Sacramento, and Santa Rosa regions. Members must be at least 18 years old to join.
2. Membership Fees
The membership fee is $12.95 per month, billed monthly. Membership fees are non-refundable.
3. Billing and Payments
Membership fees are automatically billed to your preferred payment method on a monthly basis. Members are responsible for ensuring their payment information is up to date.
4. Service Benefits
Membership includes three annual tune-ups:
- 21-point AC Tune-Up: Ensures your cooling system is ready for summer.
- 21-point Furnace Tune-Up: Prepares your heating system for winter.
- 12-point Plumbing Safety Inspection: Keeps your plumbing system in top condition.
Members receive priority scheduling and a $0 diagnostic fee for service calls. Discounts are available on HVAC repairs, IAQ replacements, and plumbing repairs.
5. Membership Credits
100% of membership fees can be applied towards the purchase of a complete HVAC system replacement. Alternatively, 50% of membership fees can be applied towards a partial system replacement or ductwork only replacement. Membership credits are non-transferable and cannot be redeemed for cash.
6. Warranty
All HVAC and plumbing repairs performed under the membership include a 5-year parts and labor warranty. Warranty is valid as long as the membership is active and uninterrupted.
7. Transferability
Membership is transferable if the member moves to a new home within the service area. To transfer the membership, contact customer service with the new address details.
8. Cancellation and Termination
Members commit to a one-year term upon signing up for Jazz Club Rewards. After the initial one-year commitment, members may cancel their membership at any time with 30 days' notice prior to the next billing cycle. To cancel, contact customer service via phone or email. Jazz Home Services reserves the right to terminate memberships for non-payment or misuse of benefits.
9. Changes to Terms
Jazz Home Services reserves the right to modify these terms and conditions at any time. Members will be notified of any significant changes to the terms and conditions.
10. Limitations of Liability
Jazz Home Services is not liable for any indirect, incidental, or consequential damages arising from the use of the membership benefits. The total liability of Jazz Home Services for any claim related to the membership shall not exceed the total amount paid by the member in the preceding 12 months.
11. Privacy
Member information is collected and used in accordance with our Privacy Policy. Personal data will not be shared with third parties without the member’s consent, except as required by law.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state in which Jazz Home Services operates.
Contact Information
Customer Service Phone: (925) 464-2582
Customer Service Email: club@calljazz.com
Company Address: 2158 Rheem Dr, Pleasanton, CA 94588
🌟 Homeowners Who Trust Us! 👏
Your feedback is the blueprint for our excellence, driving us to tailor our services to perfectly align with your needs and exceed your expectations. We thrive on your insights, ensuring every service we deliver is a step above the rest, dedicated to your ultimate satisfaction.
Join Jazz Club Rewards Today! 🏡✨
Join today and achieve peace of mind for your home. Let us handle your home's systems to run optimally all year round to ensure they last as long as possible.
Don't wait – enhance your home's comfort and reliability today. Join Jazz Club Rewards by calling us at 925-464-2582 or by submitting the form below and we will reach out.
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