Jazz Club Rewards is a Home Service Membership That You Can Trust 💰🏡

For only $12.95 per month, you can join the Jazz Club Rewards membership and access a range of exclusive benefits designed to keep your home running smoothly and efficiently.

As a Jazz Club Rewards member, you enjoy regular tune-ups (3 per year) for your HVAC and plumbing systems, priority service for all your service needs, $0 diagnostic fees, exclusive discounts on HVAC repairs, IAQ replacements, and plumbing repairs. Additionally, you receive membership credits that can be applied towards new system installations, a 5-year parts and labor warranty on all repairs, and access to an exclusive concierge line for fast-tracked service and support.

As a Jazz Club Rewards member, you enjoy regular tune-ups (3 per year) for your HVAC and plumbing systems, priority service for all your service needs, $0 diagnostic fees, exclusive discounts on HVAC repairs, IAQ replacements, and plumbing repairs. Additionally, you receive membership credits that can be applied towards new system installations, a 5-year parts and labor warranty on all repairs, and access to an exclusive concierge line for fast-tracked service and support.

Members receive three comprehensive tune-ups per year, which include a 21-point AC Tune-Up to ensure your cooling system is ready for summer, a 21-point Furnace Tune-Up to prepare your heating system for winter, and a 12-point Plumbing Safety Inspection to keep your plumbing system in top condition.

Members receive 20% off HVAC system repairs, 10% off Indoor Air Quality (IAQ) replacements, and 10% off plumbing repairs, providing significant savings on essential home services.

No, members are exempt from the standard $99 diagnostic fee for all service calls, saving you money each time you need a service visit.

Yes, if you move to a new home within our service area, your Jazz Club Rewards membership can be transferred to your new address, ensuring you continue to receive the same great benefits.

Members can schedule services easily by calling or texting our exclusive concierge line or contacting us through our website. You can also schedule online via the schedule tool by signing into your account.

Members commit to a 1-year term upon signing up for Jazz Club Rewards. After the initial one-year commitment, members may cancel their membership at any time with 30 days' notice prior to the next billing cycle. To cancel, contact us via the concierge line.

We require a 1-year commitment to make our membership as affordable as possible for our valued customers. This commitment allows us to provide comprehensive services and exclusive benefits at a lower cost. Our goal is to offer the most attractive home maintenance plan available, ensuring that you receive the best value and highest level of service. By committing to a year, you help us maintain the quality and affordability that sets Jazz Club Rewards apart.

If you decide to cancel after your 1-year commitment, we will be sorry to see you go. To cancel your membership, simply call our concierge line and inform us that you wish to cancel your Jazz Club Rewards membership. Our team will guide you through the cancellation process smoothly and ensure all your needs are met. We appreciate your time with us and hope to serve you again in the future.

100% of your membership fees can be applied towards the purchase of a complete HVAC system replacement. Alternatively, 50% of the fees can be applied towards a partial system replacement or ductwork only replacement, helping you invest in major system upgrades while enjoying the benefits of your membership.

Our HVAC services cover the entire Bay Area, the valley, Santa Rosa, and the Sacramento area. Currently, our plumbing services are available throughout the greater Bay Area. We are actively working to expand our service area for plumbing and will update our coverage as we grow.

We accept a variety of payment methods for your convenience. You can pay for your Jazz Club Rewards membership using major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept debit cards and electronic bank transfers. If you have any questions about payment options, our customer service team is here to assist you.

If you require emergency service, Jazz Club Rewards members can take advantage of our priority scheduling. Simply call our exclusive concierge line, and we will ensure that your service needs are addressed promptly. Our team is available to provide fast and reliable emergency services to get your home systems back up and running as quickly as possible. Rest assured, as a member, your emergency requests will be prioritized to minimize any inconvenience.

We operate 7 days a week and can typically address breakdowns much quicker than our competition. Our team is dedicated to providing fast and reliable emergency services to get your home systems back up and running as quickly as possible.

If you have a Furnace only, you will receive two annual visits instead of three. These visits include a 21-point Furnace Tune-Up and a 12-point Plumbing Safety Inspection to ensure your heating and plumbing systems are in top condition.

After signing up, you can schedule your first service immediately. Our customer service team will help you arrange a convenient time for your initial tune-up or service visit.

While the Jazz Club Rewards membership covers a wide range of services, there may be certain specialized or out-of-scope services that are not included. Please contact our customer service team for specific details.

Yes, you can add multiple properties to your membership for an additional fee. Contact our customer service team to discuss your needs and get a customized plan.

If you miss a scheduled tune-up, simply contact our customer service team to reschedule. We recommend keeping up with regular tune-ups to ensure your systems are operating efficiently.

To update your payment information, contact our customer service team. They will assist you in updating your details to ensure uninterrupted service.

Your satisfaction is our priority. If you are not satisfied with any aspect of our service, please contact our customer service team immediately. We will work to resolve any issues and ensure you are fully satisfied with your membership benefits.

If you move outside of Jazz's service area, unfortunately, the Jazz Club Rewards membership benefits will not be available at your new location. We recommend contacting our customer service team to discuss your options. They can provide guidance on how to handle your membership in such cases and explore any potential solutions or adjustments that may be applicable.

If you are temporarily away and need to pause your membership, please contact our customer service team to discuss your options. We strive to accommodate our members' needs and will provide guidance based on your situation.

We value your feedback and suggestions. You can provide feedback through our website, by email, or by contacting our customer service team. Your insights help us improve our services and better meet your needs.

Yes, we offer referral benefits for members who bring in new sign-ups. For every new member you refer, you can receive a credit towards your next month’s membership fee. Contact us for more details on our referral program.

No, all our members are on the best membership plan. Being part of the Jazz Club is affordable, and we provide maximum benefits to everyone. This approach simplifies our membership process and helps build trust and strong relationships with our customers. By offering one comprehensive plan, we ensure that all members receive the highest level of service and value.